OK, I skimmed through several posts regarding the definition of major vs minor findings. I understand the definitions. The one area of my concern is where a number of minor nonconformances can rack up to one major. Who makes the decision on how many minors equal one major? Does each registrar define this, or is this an auditor preference/judgement?
My previous ISO auditor used his own judgement. My current ISO auditor insists that 3 minors in the same area automatically equals one major. I recently had a substitute auditor (from the same registrar) that said a major finding should result from multiple minors where the system breakdown can effect our performance with our customer.
I've heard of companies getting 99 minor findings but no majors. I get 3 minor findings and get slapped with a major. To me a major should indicate a system breakdown or the probable shipment of noncompliant product. I've taken major findings where there has been no breakdown but rather working with a system still young on the maturity cycle.